Frequently Asked Questions (FAQ)

What’s in a name?

Our namesake is related to our location on the planet, namely the 34th parallel north which runs right through our home in Los Angeles.

What certifications do your pilots have?

All our pilots are very experienced and current FAA Part 107 certificate holders and almost all are conventional fixed wing or rotorcraft pilots as well. Each of our pilots has to maintain stringent qualification, safety and high training standards overseen by our chief pilot.

What areas do you service?

We provide most of our services worldwide including remote or harsh environments. Our personnel can attend your needs onsite almost anywhere on a daily, weekly or monthly basis.

Can you train our personnel or drone department?

Yes, we provide individual or group training to all types of professionals. This includes all industrial applications, public safety organizations, film and television and military support.

What types of drones can we rent?

We rent the entire DJI product line as well other quality drones from most major manufacturers including multi-rotor, fixed wing and rotorcraft. This includes most sensor types (FLIR, LiDAR etc) as wells as many camera options.

Do you offer tether systems?

Yes, we have tether systems for several medium and heavy lift drones for security-surveillance, communications, event and disaster response applications.

Do you ship oversees?

Yes, we can ship drones and related equipment to most international locations (ITAR regulations may apply to certain items).

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.

Our department or agency is considering an in house department, can you assist us?

Yes, we can provide guidance and consultation to get you up and running. This encompasses equipment and system selection, procurement (including rental, sales or leasing), grant writing assistance, program/operations and safety manuals, regulatory compliance, roll out and training, maintenance ongoing support in all areas.

We have designed a new technology, payload or sensor for drones – can you provide testing and implementation services?

Yes, we can assist you to integrate your product on applicable drones and provide all manner of flight testing services. We have our own private and secure test range in California and have worked with many aerospace and technology agencies as well as private industry to design and test new emerging technologies. We can provide up to secret clearance where warranted.

We have a drone application but can not find a suitable drone system?

We can design, engineer and manufacture a brand new system, or modify an existing drone if appropriate, to meet your exact needs in multi-rotor, fixed wing, rotorcraft or hybrid in various sizes from micro up to 400 lb. payloads. We have our own private and secure test area and runway to develop your project.

We are considering drones for our business or agency, can you provide a presentation for our staff?

Yes, we can come to your location and provide an overview, discuss aircraft, implementation, regulations and other pertinent topics.